Cosy hotel with great charm

The hotel's proximity to the Hammersmith tube station made it super convenient for easy travel around London. The staff were incredibly friendly, providing great recommendations to nearby eateries.

The room was quite small, and the bathroom was particularly cramped, which could be challenging for some. Additionally, the steep stairs to the room were a workout I didn’t expect.

Check-in felt a bit awkward. The receptionist's comments were off-putting. The room was tidy but cramped. I appreciated the USB ports by the bedside. The bathroom was tiny, but I found it clean. I had a pretty good sleep but noticed some outside noise from traffic, especially in the early morning. It's in a great spot near Hammersmith with easy tube access, just a short walk away. No lift means lugging bags up steep stairs, so that's something to consider if you have mobility issues. I didn’t try the breakfast, but I saw it was just an extra charge, which seemed fair. Overall, I enjoyed my stay but felt the check-in experience could be better.

The heated bathroom floor was a delightful surprise, especially given the chilly London weather.

The stairs to my room were quite narrow and steep, which could be challenging for guests with heavy luggage.

Positive, The rooms were clean and bright, with good lighting and a mini fridge. I loved the complimentary biscuits! It was close to the tube station and shops but in a quiet area, perfect for a good night's sleep.

Had a lovely stay! The staff were super cute, especially Anna, who went above and beyond. Room was clean, comfy, and located perfectly near the Tube. Just a bit noisy at night, but not a dealbreaker. Will definitely come back!

Everything! Warm atmosphere, convenient location, attentive staff!

Spacious family rooms in a quiet residential area.

I found the stairs quite steep and challenging, especially when lugging our bags, which made our stay less enjoyable. The room was also less soundproof than I had hoped. I could hear the noise from other guests quite clearly, including their conversations. Sadly, the heating system was too warm for our comfort, making for restless nights.

I stayed in an En-Suite Family Room for 4 nights. The location was convenient, just a 4-minute walk from the underground. The room was clean and had a fridge and kettle, which was handy. The staff was super friendly and helpful.

My thoughts, in two sentences

An excellent stay in a charming neighborhood! The staff was exceptionally welcoming, ensuring our room was pristine daily, complete with delightful cookies, making our experience memorable.

My wife wishes there were more seating options in the room.

Clean room with a kettle, but steep stairs and no lift are a hassle.

This was a prime choice for resting in London with high value for money. The bathroom floor heat was a great surprise during my stay. Make sure to be ready for some steep stairs when you arrive.

The En-Suite Double Room was cozy and had some cool perks like USB sockets by the bed and a kettle for coffee. The heating in the bathroom was a nice touch, too! The only downside was the noise from traffic in the early morning, which interrupted my sleep a bit. But it was clean and had all the essentials, making it a comfy spot after a long day in the city.